Privacy Policy

Who we are
HUSH MAKEUP FOUNDATION is operated by 深圳市傲途电子商务有限公司, referred to in English as Shenzhen Aotu E-commerce Co., Ltd. Our business address is Room 301, Building H, No. 218 Dongshen Road, Egongling Community, Pinghu Subdistrict, Longgang District, Shenzhen, China. The Chinese company name is the legal name; the English name and address are provided for convenience. For privacy questions, contact hello@hushmakeupfoundation.com.

Information you provide
You can browse without registering. If you send an order request or contact us, we collect the information you submit, such as your name, email, telephone number if provided, delivery details, selected product or variant, quantity, and message. Please do not send payment-card numbers, passwords, identification documents, or sensitive personal information in a message. This website does not collect online payments or store payment-card details.

Technical information and cookies
Our hosting systems may record your IP address, browser information, requested pages, and access time to operate the website and investigate errors or misuse. The site uses necessary cookies for security and session functions. It does not use advertising cookies, third-party marketing pixels, or a newsletter subscription at this time. You can manage cookies through your browser; blocking necessary cookies may prevent forms from working.

Why we use information
We use information to answer questions, handle requested steps before a possible purchase, check availability and delivery options, manage any subsequently agreed order, provide support, maintain records required by law, and protect the website against abuse. Where a legal basis is required, these purposes may involve steps you request before a contract, performance of a contract, legal obligations, and our legitimate interests in running and securing the service, subject to your rights. We do not use order-request details to subscribe you to marketing.

Who receives information
Access is limited to people who need the information for these purposes. Service providers such as our website host and email provider may process information on our behalf. If a purchase and shipment are subsequently agreed, we may share necessary delivery information with the relevant delivery provider. We may disclose information where legally required or necessary to protect legal rights. We do not sell personal information or share it for cross-context behavioral advertising.

International processing
Our business operates in China. Information may also be processed in the locations used by our hosting, communications, and delivery providers. These locations may have different privacy laws from your location. Where applicable law requires safeguards for an international transfer, those requirements apply. Contact us if you need information about the providers or processing locations relevant to your request.

How long we keep information
We retain information for as long as needed to handle your inquiry or order request, fulfill an agreed purchase, resolve disputes, and meet applicable recordkeeping duties. The period depends on the type of record, whether a transaction took place, and any legal retention requirement. Information that is no longer needed is deleted or anonymized, subject to routine backup cycles and legally required preservation.

Your choices and rights
Depending on the law that applies to you, you may have rights to access, correct, delete, or obtain a copy of your information, or to restrict or object to certain uses. You may also have the right to complain to your local data protection authority. Email us to make a request; we may need enough information to verify that it concerns your own records. Some records may need to be retained to satisfy legal obligations.

Children
Our order-request service is intended for adults who can enter into a purchase agreement. We do not knowingly collect children's personal information. If you believe a child has submitted information, please contact us so we can review and remove it where appropriate.

Updates
We may update this policy when our practices change. The effective date above identifies the current version. Where required, we will provide additional notice of a material change.